Customer Engagement Lead

Customer Service jobs >> Advisor/Assistant/Manager

Negotiable

Permanent

Description

Customer Engagement Lead
Salford, Greater Manchester
£39,628.05
Permanent, Full time
35 hours per week, Monday - Friday (agile working arrangements in place)
Closing date: 14 January 2025
Interview date: 22 / 23 January 2025
Interview location: Salford Quays, Manchester
Are you passionate about putting customer voice at the heart of decision-making?
Are you committed to meaningful customer engagement which drives real change?
Are you excited by customer insights which challenge us to think differently and improve outcomes for the customers and communities we serve?
If this sounds like you, we’d love to hear from you, as we recruit for a new Customer Engagement Lead.
It’s an exciting time to be joining Irwell Valley Homes, as we finalise our new customer and communities strategies developed in consultation with customers. As we move forward with our plans, we want customer voice to be heard and acted on at each stage.
With increased consumer regulation which highlights and re-enforces the importance of effective and meaningful customer engagement which drives improved outcomes, this role is fundamental in ensuring we meet our commitments as we strive to exceed the expectations of our customers.
We’re looking for those with:
* Knowledge of customer engagement in a social housing or similar public sector service
* Experience of developing and embedding effective customer engagement frameworks and methods
* Previous experience developing and maintaining strong relationships across a diverse range of stakeholders, with good interpersonal and communication skills
* Skills in performance reporting and report writing
With an agile culture and driven by a strong social purpose to provide the homes and services people need, this is a rewarding and varied role which will bring you into contact with a diverse range of customers and colleagues. No two days are the same as we listen, act and feedback on the issues that matter to local people across Greater Manchester
  • 1
  • Negotiable
  • None
  • None
  • CV-84611
  • Permanent
  • 0
Refer $50 Save job Free resume review Apply Now

How to Apply: Please click here to create a free Pure-jobs.com account and post your resume. Only logged in job seekers can apply for a job.

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job
x

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)
Invalid Input

Your email address(*)
Invalid Input

Please select you reason(*)

Additional information(*)
Invalid Input

Invalid Input

Related Search:

Get new jobs for this search by email.

Also get an email with jobs recommended just for me.

Create Alert

Similar Jobs

Accountancy Software - Customer Services Specialist

SW1V, Victoria, United Kingdom

Today

Customer Service Assistant

Uckfield, East Sussex, United Kingdom

Today

Customer Service Coordinator

Trowbridge, Wiltshire, United Kingdom

Today

Customer Service Advisor

M17, Trafford Park, United Kingdom

Today

Customer Engagement Lead

M5, Salford, United Kingdom

Today
view all similar jobs

More jobs from this company

Cover Supervisor

Solihull, , United Kingdom

Today

Fibreglass Carbon Fibre Composite Fabricator

Uxbridge, , United Kingdom

Today

Graduate Classroom Support

Canterbury, , United Kingdom

Today

Graduate Classroom Support - Chatham, Medway

Gillingham, Kent, United Kingdom

Today

Business Development Manager

Swansea, , United Kingdom

Today
view all jobs from company


Back to top

Subscribe to updates from our blog

Find Your Opportunities Today

Totallyhired.com is an international job board, we connect job seekers with recruiters and employers looking to hire professionals. Search 150000 jobs on Totallyhired. Upload your resume on Totallyhired and we'll get you noticed.

Upload your Resume - Be found by top recruiters

Everyday, thousands of new job positions are posted and delivered by email. Upload a recent resume and let recruiters find you. By registering with Totallyhired your agreeing to our Terms & Conditions.

Upload Resume

Press CTRL + D to bookmark Totallyhired

Copyright © 2009 – 2018, totallyhired.com® is a trademark of Totallyhired Inc.

Want to stop emails? Click here to unsubscribe.

Recruiting? Get hiring, find active job seekers

We help recruiters fill vacancies, Post a job on the fastest growing job board. Post your job in minutes starting at $50 post to any country and any sector. Use our Free Recruitment Software to manage your enitre recruitment campaign.

Employers and recruiters

Totallyhired.com is the most flexible job post solution on the internet, you can post jobs within minutes or use your favourite Application Tracking Software. Join over 2000 over companies and start recruiting today.

Post a Job

PARTNERS

| Pure Jobs UK | Pure Jobs Inc. | Totallyhired Inc

| AgilityPortal Digital Workplace App

Made with love by weebdigital.

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES

However, by continuing to use the site without changing settings, you are agreeing to our use of cookies.

Read More I understand