Back Posted: Jan 09 2025

Credit Hire File Handler

Bolton, England , United Kingdom

Legal/Law jobs >> Legal

Negotiable

Permanent

Name Confidential

Description

Credit Hire File Handler

Bolton

£23,000-£26,000

Are you experienced in credit hire and passionate about delivering exceptional service? Our client are seeking a knowledgeable and proactive Credit Hire File Handler to join their team.

This role offers a fantastic opportunity to investigate complex credit hire claims from both a tactical and strategic standpoint. As a File Handler, you will conduct in-depth and technical investigations on claims submitted by designated opponents, with a focus on claims up to a value of £25,000.

Joining their team will provide you with an incredible opportunity to gain further experience in investigating and reducing credit hire claims for our Insurer clients.

Benefits:

25 days of holiday per year, increasing with length of service (with the option to buy or sell 3 days)
Hybrid working model (1 day in office, 4 days from home)
Simply Health Care Cash Plan
Pension Contribution
Key Accountabilities:

Education: Minimum of 3 GCSEs or equivalent, with a degree preferred
Ability to use own initiative
Effective planning and prioritisation skills
Excellent verbal and active listening abilities
Strong telephone negotiation skills
Adherence to work processes and strategies
Ability to recognise and respond with sensitivity and tact
Effective decision-making and composure under pressure
Proficiency in Microsoft Word, Outlook, and experience with Case Management Systems preferred
Minimum of 12 months experience in a credit hire environment
Technical knowledge to be developed:

Understanding of Pre-Proceedings Credit Hire
Familiarity with the life cycle of a file
Knowledge of common law and litigation principles
Comprehension of costs and protective offers
Ability to prepare a case for litigation
Personal Development:

This role offers an opportunity to develop a range of legal skills under supervision.

The File Handler's aptitude and desire to transition to different business units (such as litigated fast track, fraud, or multi-track work) will determine further career progression.

Leadership potential may also lead to opportunities in deputy and team leader roles.

Competencies:

Effective communication
Prioritising and organising
Client skills
Adaptability
Interpersonal skills
Commercial awareness
Drive to succeed
Working Hours:

35 hours per week

Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. This is a hybrid role working 1 day in the office and 4 days from home.

Experience, Skills and Qualifications:

Experience handling credit hire files with evidence of managing own case load
Education: Minimum of 5 GCSEs or equivalent, with a degree or LPC preferred
Ability to use own initiative
Effective planning and prioritisation skills
Excellent verbal and active listening abilities

If you are interested in this role apply or email (url removed)

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: January 9, 2025
Job id: CV-84279
Position Type: Permanent
Applicants: 0
Views: 0

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