Train Presentation Service Delivery Coordinator in Derby

Brilliant Opportunity to Join Our Team as a Train Presentation Service Delivery Coordinator!

Location: Derby (Locomotive House)/Depot
Contract: Temp to Perm, 6-Month Initial Contract (12-Month Assignment)
Pay Rate: Circa £30,000 (Equivalent to £17.47 p/hour)
Hours: Monday – Friday (Flexible working hours, 37 hours per week)
Start Date: ASAP (Subject to passing a Medical and Drug & Alcohol Test)

Are you a detail-oriented, proactive professional with a passion for driving operational excellence? We are seeking a Train Presentation Service Delivery Coordinator to support the smooth functioning of our Train Presentation (TP) team.

About the Role

As a Train Presentation Service Delivery Coordinator, you will work closely with the Head of Train Presentation and the Service Delivery Manager to provide vital administrative support. You’ll play a key role in ensuring our trains meet Service Quality Regime (SQR) standards, streamlining operations, and enhancing collaboration across internal and external stakeholders.

Key Responsibilities

Develop and maintain robust cleaning policies and procedures, ensuring compliance and effective communication across teams.
Monitor and report on Service Quality Regime (SQR) metrics and Key Performance Indicators (KPIs).
Provide administrative support for training and competencies.
Coordinate purchase orders, stock management, and resource planning to maximize efficiency.
Liaise with internal teams and external suppliers to enhance stakeholder engagement and improve collaborative working.
Drive a culture of continuous improvement in train presentation operations.
About You

We’re looking for someone who is:

A strong communicator with excellent verbal and written skills.
Proficient in tools like Microsoft Excel, Word, and PowerPoint for data analysis.
Experienced in developing administrative processes and reporting systems.
Skilled in working with third-party suppliers, managing stock, and building positive relationships.
A self-starter with commercial acumen and a passion for service excellence.
Why Join Ganymede?

Ganymede Solutions is a trusted recruitment partner to the rail, infrastructure, and engineering sectors, renowned for placing candidates into roles where they can thrive. By joining this role, you’ll be employed by Ganymede Solutions, receiving expert support as you contribute to the success of one of the UK’s leading train operating companies.

About East Midlands Railway (EMR)

East Midlands Railway (EMR), operated by Transport UK Group, connects cities and communities across the UK with exceptional service standards. The Train Presentation team is a vital part of EMR's commitment to delivering clean, safe, and well-presented trains to enhance passenger experiences.

Why This Role?

Be part of an essential function within a leading train operating company.
Gain hands-on experience in a growing operation with career development opportunities.
Receive on-the-job training and support to thrive in your role.
Application Process

If you are excited about this opportunity, apply now! Suitable candidates will undergo a solo interview conducted by Ganymede Solutions, with shortlisted applicants presented to the client for review.

Contact Karla Delczeg for more information:
Email:

Take the next step in your career, contribute to operational excellence, and play a key role in ensuring a positive passenger experience. Your journey starts here!

Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation