Automotive Service Advisor

Motoring & Automotive jobs >> Automotive/Aerospace

Negotiable

Permanent

Description

We are professional, agile, and our goal is to Train to retain, promote from within and mentor future heroes.

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor within our Motor trade company. You will need motor trade experience for this role and a full Driving licence preferably clean but with no more than 6 points.

Salary £28000 plus bonus earning upto £32,000 year including commission

Monday - Friday 08.00 - 17.30 plus 1 in 3 Saturday mornings 08.00 -12.00

As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service department. Your primary goal will be to assist customers with their vehicle service needs and ensure their satisfaction.

Duties:

- Greet customers and provide them with a warm welcome to the service department

- Listen to customers' concerns and accurately document their vehicle issues

- Provide recommendations for necessary repairs or maintenance based on customer concerns and vehicle inspections

- Upsell additional services or products that may benefit the customer

- Schedule appointments for vehicle repairs or maintenance

- Communicate with technicians to ensure timely completion of repairs

- Keep customers informed of the status of their vehicles throughout the repair process

- Handle payment transactions and maintain accurate records of payments received

- Provide exceptional customer service by addressing any questions or concerns promptly and professionally

Skills:

- Strong upselling skills to promote additional services or products

- Excellent customer service skills with the ability to handle difficult situations calmly and professionally

- Strong organizational skills with the ability to prioritize tasks effectively

We offer competitive pay, a positive work environment, and opportunities for career growth within our company. If you have a passion for providing excellent customer service and possess the necessary skills, we would love to hear from you.

Note
  • 1
  • Negotiable
  • None
  • None
  • CV-77365
  • Permanent
  • 4

How to Apply: Please click here to create a free Pure-jobs.com account and post your resume. Only logged in job seekers can apply for a job.

Find us at:

Never provide bank account, credit card details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on Pure Jobs please click the Report button or contact us with the advertiser's company name and the title of the job vacancy. You should not send any money to anyone. A genuine employer with a job offer would never ask you to do this.

Report this job
x

Report a job

If you're concerned about a job advert, let us know and our quality team will investigate.

Your name(*)
Invalid Input

Your email address(*)
Invalid Input

Please select you reason(*)

Additional information(*)
Invalid Input

Invalid Input

Get new jobs for this search by email.

Also get an email with jobs recommended just for me.

Create Alert



Subscribe to updates from our blog

PLEASE NOTE! WE USE COOKIES AND SIMILAR TECHNOLOGIES FOR THE BEST USER EXPERIENCES

However, by continuing to use the site without changing settings, you are agreeing to our use of cookies.